Privacy Policy

Last updated: September 26, 2026

Proactive Security Mindset ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at proactivesecuritymindset.com or engage our services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and company name when you contact us via email, WhatsApp, or our website.
• Service information: Details about your IT environment, business needs, and service requests.
• Technical information: IP address, browser type, device information, and pages visited (collected automatically via analytics tools).
• Communication records: Emails, messages, and notes related to our services.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested services
• Deliver, maintain, and improve our IT consulting services
• Communicate with you about your projects, service updates, and invoices
• Comply with legal and regulatory obligations
• Analyze website usage to improve our online presence

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information only with:

• Service providers: Trusted third parties who assist us in operating our website or delivering services (e.g., hosting providers, analytics tools), bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communications (HTTPS), access controls, and secure storage practices.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for certain uses (subject to legal or contractual restrictions)
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. You can disable cookies in your browser settings, though some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: [email protected]
• Phone: +1 (647) 219-3852
• Location: Toronto, Ontario, Canada